Once again, Victor Reinz after market business division attained outstanding results in this year’s customer satisfaction survey. In comparison to the previous survey, an additional improvement in the overall ranking was achieved, for which the “Award for high customer satisfaction” was bestowed upon Reinz for the second time. This title represents the Steinbeis Foundation’s highest appreciation.

In the overall ranking, Reinz after market achieved second place among 40 other companies in the benchmark. The quantitative assessments, as well as the comments provided by our customers, not only confirmed our very good 2005 results, but even brought our additional improvements to light. Highlighted were mentioned strengths, such as the technical standard, product quality, as well as the skilled and very friendly customer support.

We would like to express our heartfelt gratitude for our customers’ avid participation, the extraordinarily good appraisal, and the constructive criticism. We thankfully accept your criticism, and will also continually strive to improve in the future. Our future goal is to attain first place, while ensuring that our customers are delighted with our products as well as our service.

Further information is available from:

REINZ-Dichtungs-GmbH
Reinzstr. 3-7, 89233 Neu-Ulm, Germany, Internet www.reinz.com
Nicole Schuhmacher, Public Relation Department
Phone ++49 (0)731/7046-369, Fax ++49 (0)731/7046-400
E-Mail nicole.schuhmacher@dana.com